7 ways to get your customers love your restaurant

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Show your business some love

 

In order to keep customers coming back to your restaurant, you have to provide an experience that they enjoy. Our astronauts prepared a list of 7 points to help you attract more customers and thus lead more sales and profits. 

 

  • Deals, Deals, Deals

Some people order food from their favorite restaurant, but others might be looking for a new restaurant to try. Coming up with special offers would probably resonate with people who are indecisive about which places to eat at. A recent study done in 2019 illustrates the impact of special offers and deals on people’s buying behavior which means that coupons can directly impact our brains and increase happiness which in turn increase people’s desire to buy more. 

 

  • Reaching Out to Local Foodies in Your Area

    Whether they post reviews on Tiktok, Facebook, Instagram or their personal blog, people with critical tasting buds have hundreds and hundreds of followers. Reaching out to some food bloggers is a great way to use their social media influence for your restaurant’s benefit. Invite them to your restaurant, provided that they do an honest review. In return, you’ll have the goodwill of a well-known local influencer and a lasting online review praising your business.

  • Have a User-Friendly Online Ordering App

    According to a study performed by Fortune Magazine in 2017, 6.6% of all restaurant orders came through online ordering apps. Thus, we assure you that the benefits outweigh the cost. Numerous customers simply find it more convenient to make choices at their own convenience instead of dealing with a frazzled employee over the phone.
    In fact, there are already many different options of easy-to-use apps that can work with your restaurant for online ordering and food delivery. Talabat, for instance, will allow you to upload a menu to the website so that customers can order as soon as they find you online.

  • Host Major Events

    Hosting special events is a great way to get people into your restaurant. It’s also one of the easiest ways to help create good memories of your eatery in peoples’ minds. You can also offer packages to local businesses which is a great way to get a large number of new people to see your restaurant’s name. For instance, you can offer sandwich platters that contain a selection of mini sandwiches that businesses can easily share at meetings or lunches.

  • Learn About Customers & Get Personal

    If you aren’t concentrating on customer service and providing ongoing training to every single member of your staff, we urge you to make this a priority. A study in 2017 found that 44% of buyers become loyal customers after personalized experiences. Studies also show that better relationships with your customers result in higher customer satisfaction. Not to mention that POSRocket’s customer relationship management feature allows you to retain your customers by tracking their buying behavior and habits and engaging with them.

  • Add a Loyalty Program

    People are more likely to visit a restaurant where loyalty programs are offered. This is the very important benefit of subscribing to a cloud point of sale system that allows open APIs. For example, POSRocket has different integrations with loyalty and rewards programs, namely; ReceetCayyesh and Wafii.

  • Use integrated payments 

    In a case study done by Hubspot, they found that 95% of restaurateurs agree that technology improves business efficiency. A cloud-based point of sale system that supports all major payment methods, gives the opportunity to attract a larger number of customers. Yet, you can still have a cash drawer that lets you accept traditional payments. Geidea & PAYFORT, our partners, are leading companies in payment solutions.

You can definitely do the aforementioned points yourself, yet a cloud based POS system such as POSRocket can make your life easier and get you the utmost efficacy you will ever need.
For instance, with a cloud POS system, your restaurant can integrate with food delivery apps and process orders directly at the register. We continually identify the latest technological trends and partner with dozens of apps to best serve you. You can also sign up to attend our webinars and get informed with the latest trends in the food industry.

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